Terms & Conditions

1. Introduction and Acceptance

These Terms & Conditions govern access to and use of the MONEYBACK website located at https://moneyback.live and any services expressly offered through it.

By accessing the website, creating an account, submitting information or purchasing an eligible service, you acknowledge that you have had an opportunity to read these terms. Where a separate affirmative acceptance is required, acceptance must be recorded through the applicable website process.

If you do not agree with the applicable terms, you must not proceed with the relevant service or transaction.

2. Eligibility and User Responsibility

You may use services offered through MONEYBACK only if you are legally capable of entering into a binding agreement under applicable law and satisfy the eligibility requirements of the relevant service.

• You must provide accurate and current registration information.
• You must not impersonate another individual or organization.
• You must not create accounts using unauthorized contact details.
• You must comply with applicable laws and regulations.
• You must not use the website for fraud, unlawful activity or abuse.
• You must not attempt to bypass account, plan or payment restrictions.

If a service is subject to age, identity, residency or other eligibility requirements, those requirements must be satisfied before the service is provided.

3. Account Registration and Security

Certain website features may require an account. Users are responsible for maintaining the accuracy of their account information and protecting their authentication credentials.

• Each user must use their own authorized account.
• Mobile numbers used for registration must be verified where required.
• Users must not share OTPs, passwords or authentication credentials.
• Users should notify the support team if unauthorized account activity is suspected.
• Account recovery must follow the website’s verified recovery procedure.

MONEYBACK may restrict access where there is a reasonable security concern, suspected unauthorized activity or a legal requirement. Any restriction must be handled consistently with applicable law and the user’s contractual rights.

4. Website Services and Platform Information

MONEYBACK may publish information about services, plans, account features, payment facilities, customer support and other website functionality.

The precise service available to a customer is determined by its published description, applicable service agreement and any additional terms expressly accepted by the customer.

Website descriptions, graphics and promotional material do not independently create a promise of investment performance, profit, income or payment unless such an obligation is expressly and lawfully established in a separate agreement.

5. MONEYBACK Plans and Pricing

MONEYBACK’s published plan schedule contains 24 plan levels, ranging from ₹2,000 to ₹3,00,000. The relevant amount and service description must be displayed before a customer proceeds to checkout.

The plan schedule is subject to the actual service being lawfully offered and the corresponding plan being enabled for purchase. A plan amount alone does not describe the legal or commercial nature of the service.

• Each plan must have a clear description of the service offered.
• The final checkout price must match the published plan price.
• Applicable taxes and additional charges must be disclosed before payment.
• Unavailable or disabled plans must not accept new purchases.
• Plan changes must not retrospectively alter an existing order without a lawful basis and appropriate customer consent.

6. Daily Figures and Payment Schedule Disclosure

The MONEYBACK pricing page may display daily amounts and a ten-day total based on the schedule supplied for the 24 plans. These figures are schedule information only.

They must not be interpreted as guaranteed investment returns, guaranteed profits, assured trading income or an unconditional promise to repay a particular amount.

No customer funds should be accepted on the basis of an unverified income schedule. Any actual payment obligation must be stated accurately in the relevant agreement and supported by the lawful service arrangement.

7. Plan Selection and Purchase Conditions

Before purchasing a plan, customers should review the relevant plan description, amount, eligibility requirements and applicable contractual conditions.

• A customer must select an enabled and eligible plan.
• The amount payable must be displayed before checkout.
• Customers must review the relevant policies before confirming an order.
• Duplicate or conflicting purchase requests may be investigated.
• A successful payment does not authorize an unlawful or prohibited service.

Where plan progression or purchase restrictions apply, those rules must be clearly disclosed and enforced consistently with the applicable agreement. A customer must not be charged twice for the same purchase.

8. Payment Terms and Transaction Verification

Payments may be processed through payment methods made available at checkout, subject to the payment provider’s terms and applicable law.

• All payment amounts must be shown before the customer authorizes payment.
• Payments must be processed through authorized payment channels.
• Payment confirmation must be verified on the server side.
• Payment gateway transaction references must be recorded accurately.
• Pending, failed, cancelled and successful transactions must be distinguished.
• Users must not submit payment credentials to unauthorized persons.

A payment screenshot, browser redirect or customer-submitted message is not by itself proof that a transaction was successfully completed. The applicable payment provider’s confirmation and server-side verification must be used.

Please read the Payment Policy for further information.

9. Refunds and Payment Reversals

Refund eligibility, refund procedures, processing times and permitted deductions are governed by the published Refund Policy, applicable service agreement, payment provider rules and applicable law.

Customers should provide the relevant order or transaction reference when submitting a refund enquiry. No refund request should be rejected solely through an undisclosed or arbitrary condition.

Where a payment has failed but an amount has been debited, the transaction should be investigated and handled in accordance with the applicable payment provider procedures and legal requirements.

10. Cancellation and Order Changes

Customers may request cancellation in accordance with the applicable Cancellation Policy and the terms governing the purchased service.

• Cancellation requests must be submitted through an available official channel.
• Order references should be included where available.
• Any applicable cancellation charge must be disclosed in advance and permitted by law.
• Customers must be informed of the outcome of a cancellation request.

Cancellation rights available under applicable consumer protection law will not be excluded by this document.

11. Financial and Trading Risk Disclosure

Any activity involving trading, securities, financial products, market exposure or investment-related services may involve financial risk, including loss of capital.

Historical performance, projections, illustrative calculations and promotional figures do not guarantee future results. No statement on the website should be understood as a guaranteed return unless a lawful and enforceable obligation is expressly established in the relevant agreement.

MONEYBACK must not describe an unregulated or unauthorized activity as regulated investment management, brokerage, portfolio management or an approved trading service.

Any service involving regulated financial activities may only be offered by an appropriately authorized person or entity, in compliance with applicable requirements.

12. Prohibited Activities

Users must not:

• Use the website for fraud, money laundering or unlawful financial activity.
• Provide false identity or payment information.
• Attempt unauthorized access to another user’s account.
• Interfere with website security or payment processing.
• Submit malicious files, scripts or harmful code.
• Exploit technical errors to obtain unauthorized benefits.
• Misrepresent MONEYBACK’s identity, authorization or services.
• Use the website to distribute misleading or unlawful content.

13. Intellectual Property

Unless otherwise stated, website design, original written content, graphics, logos, branding and other materials displayed on MONEYBACK are owned by or lawfully used by the relevant rights holder.

Users may access website material for personal and lawful use. Reproduction, redistribution, commercial exploitation or modification of protected material without the necessary permission is prohibited, except where permitted by law.

14. Privacy and Personal Information

Personal information collected through the website must be handled in accordance with the published Privacy Policy and applicable data protection requirements.

Users should provide only information that is required for the relevant service. Sensitive authentication information, including passwords and OTPs, must never be shared through ordinary email.

15. Third-Party Services and Payment Providers

The website may use third-party providers for payment processing, hosting, security, communication or other technical services.

Such providers may operate under their own contractual terms and privacy practices. Customers should review the relevant third-party terms where applicable.

A payment provider’s processing of a transaction does not independently establish the legality of the underlying service or any promised financial outcome.

16. Website Availability and Technical Changes

MONEYBACK may update, maintain or temporarily restrict parts of its website for security, maintenance, technical or legal reasons.

Reasonable steps should be taken to minimize disruption. Technical maintenance must not be used as a reason to disregard an existing lawful payment, refund or customer service obligation.

17. Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

Subject to applicable law, MONEYBACK is not responsible for losses caused by events beyond its reasonable control, unauthorized third-party conduct or temporary technical interruptions, to the extent permitted by law.

This section does not remove statutory consumer rights, refund rights or enforceable contractual obligations.

18. Suspension and Termination

Access to an account or service may be restricted where there is a reasonable basis, including suspected fraud, security threats, material breach of applicable terms or legal requirements.

Where appropriate, the customer should receive an explanation and a reasonable opportunity to raise an objection. Any outstanding lawful obligations must be handled in accordance with the applicable agreement and law.

19. Changes to These Terms

MONEYBACK may revise these Terms when required due to changes in services, operations, security practices or applicable law.

Updated terms must display an appropriate effective date. Material changes requiring affirmative acceptance must be presented to affected users through an appropriate process.

Changes must not retrospectively remove accrued contractual or statutory rights.

20. Governing Law and Dispute Resolution

These Terms are intended to operate in accordance with the laws of India, subject to applicable statutory consumer rights and other mandatory legal provisions.

Customers are encouraged to first submit a complaint through the official customer support channel. Where a dispute cannot be resolved through the support process, the parties may use the remedies and dispute resolution forums available under applicable law.

Nothing in these Terms prevents a customer from approaching a competent consumer commission, regulator or other legally authorized forum where applicable.

21. Severability and Entire Agreement

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

These Terms must be read together with the relevant plan description, accepted service agreement and applicable policies. Where a specific mandatory legal provision applies, that provision prevails over any inconsistent contractual wording.

22. Official Contact Information

For questions, clarification or complaints relating to these Terms, please contact MONEYBACK through the official email address:

Email: moneybacklive@gmail.com

Website:

Home

Please include the relevant order or transaction reference when contacting support, where applicable. Never include passwords, OTPs, CVV numbers or complete card credentials in your message.